Account & Registration
Go to the Register page, enter your email address and Pakistani mobile number, set a password, provide your full name and date of birth, choose your preferred deposit method, and agree to the Terms and Conditions. The whole process takes under two minutes. Your account is active immediately after you submit the form — no waiting for approval.
You must be 18 years old or older to register and use ixbet. Age is verified during the account creation process and again when you request your first significant withdrawal. ixbet takes underage access very seriously — suspected underage accounts are suspended immediately pending CNIC verification.
No. ixbet operates a strict one-account-per-person policy. Creating multiple accounts — whether using different emails, different phone numbers, or different personal details — violates the Terms and Conditions. All accounts linked to the same person will be reviewed and duplicate accounts will be closed. Any bonuses claimed across duplicate accounts will be forfeited. If you have lost access to your original account, contact support@ixbet.world rather than creating a new one.
Go to the Login page and click "Forgot your password?". Enter your registered email address and ixbet will send a password reset link to that address within a few minutes. Click the link, set a new password, and log in. If the email does not arrive, check your spam folder. If you still cannot access your account, contact support@ixbet.world with the subject line "Password Reset" and the support team can verify your identity and assist you.
To update personal account details, contact ixbet support by live chat or at support@ixbet.world. Changes to registered mobile numbers and email addresses require identity verification to protect your account from unauthorised changes. Have your CNIC details ready when you contact support. Minor corrections like a name typo are straightforward — significant changes require documentation review.
Standard KYC (Know Your Customer) verification is required for withdrawals above routine thresholds. You will be asked to provide a clear photo of your CNIC front and back, a selfie holding your CNIC, and confirmation of your registered payment method. Basic account use including your first deposit and welcome bonus does not require documents immediately. ixbet will notify you when verification is needed. Having your CNIC ready means you can complete verification quickly without delays to withdrawals.
Deposits & Payments
Log in to your ixbet account, navigate to the Wallet or Deposit section, select Easypaisa as your payment method, enter the PKR amount you want to deposit, and confirm. A payment prompt will be sent to your Easypaisa-registered number. Approve the payment from your Easypaisa app or via the USSD shortcode. Funds typically arrive in your ixbet balance within 30 to 60 seconds. The minimum deposit is Rs 200.
Yes. JazzCash is one of the most popular deposit methods on ixbet for Pakistani players. The process is the same as Easypaisa: log in, go to Deposit, select JazzCash, enter the amount in PKR, and confirm from your JazzCash app or via USSD. Deposits are near-instant. Make sure the mobile number linked to your JazzCash account is the same as the one registered on your ixbet account for the smoothest experience.
In addition to Easypaisa and JazzCash, ixbet accepts NayaPay, SadaPay, IBFT bank transfer, and Visa/Mastercard debit and credit cards. All transactions are processed in PKR — no foreign exchange charges apply. IBFT bank transfers can take one to three business hours but support higher deposit amounts. Digital wallet options (Easypaisa, JazzCash, NayaPay, SadaPay) are the fastest for everyday deposits.
The minimum deposit on ixbet is Rs 200. This is among the most accessible entry points in the Pakistani online gaming market. To activate the welcome bonus on your first deposit, you need to deposit Rs 1,000 or more. For all other regular deposits, Rs 200 is the minimum regardless of the payment method you choose.
First, wait a full five minutes and refresh your ixbet balance. Occasional network delays can cause a short lag. If the balance has not updated after five minutes, take a screenshot of your Easypaisa transaction confirmation showing the transaction ID, amount, date, and time. Contact ixbet support by live chat or at support@ixbet.world and share the screenshot. The support team can manually reconcile the deposit against the payment processor's records and credit your balance directly. This is resolved quickly in the vast majority of cases.
Withdrawals
Log in to your ixbet account and navigate to the Wallet section. Select Withdraw, choose Easypaisa or JazzCash as your withdrawal method, enter the PKR amount, and confirm. Withdrawals are processed to your registered mobile wallet number. Most withdrawals to Easypaisa and JazzCash complete within one to three hours during business hours. After your identity has been verified once, subsequent withdrawals process faster.
The minimum withdrawal amount on ixbet is Rs 500. There is no maximum on individual withdrawals, though high-value withdrawals may require additional identity verification as part of standard compliance checks. Withdrawal limits at different VIP tiers may vary — higher VIP levels enjoy faster processing and higher single-transaction limits. Check the VIP Club page for tier-specific details.
Most PKR withdrawals to Easypaisa and JazzCash complete within one to three hours. If your withdrawal has been pending for more than six hours, contact ixbet support by live chat with your withdrawal reference number and registered mobile number. Common causes of delays include a pending KYC verification step, a mismatch between your registered name and the wallet account name, or high volume on the payment processor side during peak periods like PSL matches or Eid.
Bonus funds must meet the applicable wagering requirement before they can be withdrawn. The standard wagering requirement for the ixbet welcome bonus is 35 times the bonus amount. For example, if you receive a Rs 1,000 bonus, you need to wager Rs 35,000 in qualifying bets before the bonus converts to withdrawable balance. Your real money balance (any amount you deposited above the bonus) is always available for withdrawal at any time, subject to the minimum withdrawal of Rs 500.
Bonuses & Promotions
New players who register on ixbet and make their first deposit of Rs 1,000 or more are eligible for the welcome bonus. The bonus is credited automatically to your account after the qualifying deposit is confirmed — no code is needed unless you registered via a referral link. The bonus is subject to a 35x wagering requirement and must be wagered through within 30 days of being credited. Full terms are on the Terms and Conditions page.
Bonuses expire if the wagering requirement is not met within the allowed timeframe (typically 30 days). They can also be forfeited if you request a withdrawal before completing the wagering requirement. ixbet's system will show a warning if you try to withdraw before the wagering is complete. If you believe a bonus was removed incorrectly, contact support@ixbet.world with your account details and the bonus will be reviewed.
ixbet regularly runs promotions for Pakistani players including reload deposit bonuses, cashback offers on specific game categories, odds boosts during PSL and international cricket, Eid festival special promotions, and referral bonuses through the Refer a Friend programme. Check the Promotions section of your account after login to see what is currently active. Promotional offers are time-limited so it is worth checking regularly.
Once your account is active and you have made your first qualifying deposit, a unique referral code is available from the Refer a Friend section of your account. Share this code with family or friends. When someone uses your code to register and makes a qualifying deposit, a referral bonus is credited to your ixbet balance automatically. There is no cap on the number of people you can refer. See the Refer a Friend page for the current bonus amount and specific terms.
Sports Betting & Cricket
After logging in, navigate to the Sports section and select Cricket. Browse available matches — you will see pre-match markets and live in-play markets once a match has started. Click on any odds to add a selection to your bet slip. Enter your stake in PKR, review the potential return, and confirm your bet. For live betting, odds update ball by ball in real time. Winnings are credited to your PKR balance immediately after match settlement.
If a match is officially abandoned due to rain, crowd disturbance, or any other reason before reaching the minimum number of overs required for a result, most market bets are voided and the stake is returned to your ixbet balance. For matches where a Duckworth-Lewis-Stern (DLS) result has been officially declared, bets are settled based on that result. The specific settlement rules for each market type are detailed in the ixbet Sports Betting terms within the Terms and Conditions.
The minimum stake per bet on ixbet varies slightly by market and sport but is generally Rs 50 for most sports betting markets including cricket. For live in-play markets, the minimum is the same. Note that when you have an active bonus in your account, a maximum bet limit of Rs 500 per round applies to all bonus-funded play. Your real money balance is not subject to this restriction.
Casino, Teen Patti & Poker
Log in to your ixbet account, navigate to the Teen Patti section, and select a table that suits your preferred stake level. Tables run around the clock with live dealers. You can choose from classic Teen Patti, Joker, Muflis, and other variants. All stakes are in PKR. There is no download required — Teen Patti runs directly in your mobile or desktop browser.
ixbet's Poker section offers Texas Hold'em, Omaha, and live dealer poker variants with multiple table levels from low-stakes to high-roller. All games are playable in PKR without any currency conversion. Tables are available 24/7. New players can find beginner-friendly low-stakes tables to get comfortable with the format before moving to higher limits.
Fishing games are arcade-style shooting games where players aim and fire at fish swimming across the screen. Different fish have different point values, and accumulated points convert to PKR winnings. They are fast-paced, visually engaging, and popular across Pakistan. Visit the Fishing Games section after login to browse available titles. Stake per round starts at small amounts making them accessible for players at any budget level.
ixbet's Esports Betting section covers PUBG Mobile, CS2, Dota 2, Valorant, League of Legends, and other major titles. You can bet on international tournaments, regional leagues, and selected match-day markets. All bets are placed in PKR. Live in-play esports betting is available for major events with odds updating in real time during matches.
Account Security
Go to Account Settings after logging in and find the Security section. Toggle on Two-Step Verification. Once enabled, every login attempt will require both your password and a one-time code sent by SMS to your registered mobile number. This is highly recommended for all accounts with real PKR balance. It takes less than a minute to set up and significantly reduces the risk of unauthorised access.
Contact ixbet support immediately by live chat and request an urgent account freeze. Then send an email to support@ixbet.world with the subject "Account Security — Unauthorised Access". The security team can review your login history, identify suspicious activity, freeze the account for protection, and guide you through a secure password reset. Change your email password as well in case credentials have been compromised elsewhere. ixbet's support team operates around the clock.
Never. ixbet support staff — whether on live chat, email, or any other channel — will never ask you for your account password. If anyone claiming to be ixbet asks for your password, it is a phishing attempt. Do not provide it. Report the attempt to support@ixbet.world immediately. Always verify you are on the genuine ixbet.world domain before entering any account credentials — look for the padlock icon in your browser address bar.
Responsible Gaming
Go to Account Settings and select the Responsible Gaming tab. From there you can set daily, weekly, or monthly deposit limits in PKR. Reductions take effect immediately. Increases require a 24-hour waiting period to prevent impulsive decisions. You can also set loss limits and session time reminders from the same section. For the full overview of available tools, visit the Responsible Gaming page.
From the Responsible Gaming section of your Account Settings, select Self-Exclusion and choose a period of 6 months, 1 year, or permanent exclusion. Self-exclusion takes effect immediately. All marketing communications stop automatically. Your real money balance remains available for withdrawal but betting is suspended for the full exclusion period. Self-exclusion cannot be reversed once activated — this is intentional. You can also take a shorter cooling-off break of 24 hours, 7 days, or 30 days from the same section.
Start by using the tools available in your ixbet account — deposit limits, cooling-off periods, or self-exclusion. If you feel you need more than platform tools can provide, ixbet's support team at support@ixbet.world can discuss your situation and provide information about professional support resources available in Pakistan. The Responsible Gaming page has a detailed overview of all tools and external support information. You do not need to have reached a crisis point to ask for help — early action is always better.
VIP Club
Every bet placed on ixbet after registration automatically earns VIP points, regardless of the game category. As your points accumulate, you progress through VIP tiers. Higher tiers unlock benefits including improved cashback rates, faster withdrawal processing, higher withdrawal limits, and exclusive promotions. You can check your current tier, points balance, and progress toward the next level from the VIP dashboard in your account. Full details are on the VIP Club page.
VIP points do not expire as long as your account remains active with regular play. An account that is completely inactive for an extended period may have its VIP status reviewed. The full VIP programme terms including point expiry conditions for inactive accounts are detailed on the VIP Club page. Regular play ensures your points accumulate without interruption.
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